Erik Utter
About Erik Utter
Erik Utter is an Assistant Community Manager at Waterton in San Francisco, California, where he has worked since 2023. He has a diverse background in property management and customer service, with previous roles at Trinity SF, Alamo Drafthouse Cinema, Emerald Fund, and WinView, Inc.
Work at Waterton
Erik Utter has been serving as the Assistant Community Manager at Waterton since 2023. His role is based in San Francisco, California. Prior to this position, he worked at Waterton as an Assistant Manager from 2020 to 2021. During his time at Waterton, he has focused on enhancing resident satisfaction and providing high-quality customer service.
Previous Experience in Property Management
Before joining Waterton, Erik Utter held various positions in property management. He worked as an Assistant Property Manager at Trinity SF from 2021 to 2022. He also served as a Leasing Specialist at Emerald Fund for 10 months, from 2022 to 2023, and as a Senior Leasing Agent from 2015 to 2019. These roles contributed to his expertise in the property management sector.
Background in Customer Service
Erik Utter began his career in customer service as a Customer Service Representative at Alamo Drafthouse Cinema from 2019 to 2020. This experience helped him develop strong communication and interpersonal skills, which are essential for building rapport with clients and colleagues in his current role.
Education and Expertise
Erik Utter earned a Bachelor's Degree in Film and Digital Media with a minor in History from the University of California, Santa Cruz, from 2011 to 2013. His educational background supports his diverse interests, including a potential pivot into sports media and analytics, showcasing his adaptability and willingness to expand his skill set.
Crisis Management Skills
Erik has demonstrated a pivot to crisis management within the property industry, highlighting his adaptability and focus on addressing immediate needs. This skill set is crucial in maintaining resident satisfaction and ensuring effective operations in property management.