John Callan
About John Callan
John Callan serves as the Vice President of Operations at Waterton, where he has worked since 2012. He holds a B.S. in Business Administration from Millikin University and an M.B.A. from the University of Chicago Booth School of Business, with a strong background in hospitality management.
Work at Waterton
John Callan has served as Vice President Operations at Waterton since 2012. In this role, he oversees operational strategies and initiatives to enhance the company's performance in the hospitality sector. His tenure at Waterton spans over 12 years, during which he has contributed to the company's growth and operational excellence in the United States.
Education and Expertise
John Callan obtained a Bachelor of Science in Business Administration from Millikin University, where he studied from 1978 to 1982. He furthered his education by earning a Master of Business Administration from The University of Chicago Booth School of Business, focusing on Finance and Marketing from 1991 to 1995. His educational background supports his expertise in operational excellence and sales and marketing within the hospitality industry.
Background in Hospitality Management
Before joining Waterton, John Callan worked at First Hospitality Group in various capacities. He served as General Manager from 2001 to 2008, where he managed operations at Hilton Indian Lakes Resort, a 310-room facility with extensive meeting space and a golf course. He also held a position in Special Services from 2010 to 2012, further enhancing his operational management skills in the hospitality sector.
Key Projects and Initiatives
John Callan played a significant role in the opening of TheWIT Hotel in downtown Chicago, which includes a rooftop lounge known as ROOF. His involvement in this project reflects his capability in managing high-profile hotel openings and operations, contributing to the success of the establishment in a competitive market.
Experience with Major Hotel Brands
John Callan has extensive experience managing both select service and full-service hotels across major brands, including Marriott, Hilton, IHG, and Wyndham. His broad experience in the hospitality industry equips him with the skills necessary to drive operational success and enhance guest experiences across various hotel formats.