Andrea Paddle

Client Experience Manager @ Wealthsimple

About Andrea Paddle

Andrea Paddle is a Client Experience Manager at Wealthsimple with a background in corporate and leisure travel management.

Company

Andrea Paddle is currently employed at Wealthsimple as a Client Experience Manager. Previously, she worked at American Express Global Business Travel, Flight Centre Business Travel, Flight Centre, and Huntington Travel.

Title

Andrea Paddle holds the position of Client Experience Manager at Wealthsimple. Her responsibilities encompass managing client interactions and ensuring a high standard of client services.

Education and Expertise

Andrea Paddle studied Social Sciences at McMaster University, earning a Bachelor of Arts (B.A.). Her educational background serves as a foundation for her roles in client experience and travel management.

Professional Experience

Andrea Paddle has extensive experience in travel and client management. From 2011 to 2014, she was Team Leader- Leisure Travel at Flight Centre Erin Mills. She transitioned to Travel Manager roles at Flight Centre Business Travel from 2014 to 2018 and Corporate Travel Consultant at American Express Global Business Travel from 2018 to 2020. She is currently a Client Experience Manager at Wealthsimple since 2020.

Achievements

Andrea Paddle has several noteworthy accomplishments in her career. She wrote the mission statement for the Middle Market division as part of an Employee Engagement committee. She received the highest rating, 'Exceeds Expectations,' in annual reviews. Additionally, she was selected to pilot test a new hotel reservation system, providing subsequent training and troubleshooting to agents. She also participated in global sales ambassador committee training and distributed product training and information to teams.

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