Austin Lupul
About Austin Lupul
Austin Lupul is a Client Experience Associate at Wealthsimple in Western Canada.
Current Position at Wealthsimple
Austin Lupul is currently serving as a Client Experience Associate at Wealthsimple. He has been with the company since 2021 and is based in Western Canada. His role involves enhancing client satisfaction by addressing customer inquiries and providing tailored financial advice. Wealthsimple is known for its innovative approach to financial services, and Austin's contributions are focused on maintaining a high level of client engagement and satisfaction.
Previous Role at TD
Prior to his role at Wealthsimple, Austin Lupul worked at TD as a Contact Center Rep II, specializing in Everyday Banking. His tenure at TD lasted from 2020 to 2021, a period of 8 months. In this role, he handled various customer inquiries related to everyday banking needs and provided support to ensure smooth banking experiences for clients. His responsibilities included resolving issues efficiently and offering solutions to improve customer satisfaction.
Education and Expertise
Austin Lupul is an alumnus of Athabasca University, where he studied at the Faculty of Business. He pursued a Bachelor of Commerce (BCom) with a focus on Business/Commerce, General. His studies spanned from 2020 to 2024. The comprehensive business education he received has equipped him with a strong foundation in business principles, financial management, and commerce practices. This background supports his professional roles in customer experience and financial services.