Babak Sadrikoupaei
About Babak Sadrikoupaei
Babak Sadrikoupaei is a Client Experience Associate at Wealthsimple with a background in finance, management, and customer service.
Current Role at Wealthsimple
Babak Sadrikoupaei is currently employed at Wealthsimple as a Client Experience Associate. He has been with the company in Toronto, Ontario, Canada since 2022. In this role, he leverages his skill set to enhance client interactions, utilizing his strong capabilities in data analysis and public speaking to ensure a high-quality client experience.
Previous Experience at BMO Financial Group
In 2021, Babak worked at BMO Financial Group as an Everyday Banking Associate for six months in Mississauga, Ontario. During his tenure at BMO, he focused on everyday banking operations, honing his skills in customer service and financial services, which helped in building a robust foundation for his current role in client experience.
Account Management at Bill Gosling Outsourcing
Babak held the position of Account Manager at Bill Gosling Outsourcing from 2017 to 2020 in Newmarket, Ontario. Over three years, he managed multiple accounts and worked on streamlining processes for enhanced client service. His proficiency with data analysis tools like Microsoft Excel and Word played a significant role in his ability to manage client accounts effectively.
Store Supervisor Experience at Subway
Babak's experience as a Store Supervisor at Subway from 2011 to 2017 in Newmarket, Ontario, provided him with valuable insights into the restaurant industry. Over six years, he developed a keen understanding of customer service and operational management, which has contributed to his unique perspective in client relations and service delivery in subsequent roles.
Educational Background: Ryerson University
Babak studied Global Management at Ryerson University, earning a Bachelor of Commerce (BCom) degree from 2018 to 2020. This education equipped him with a broad understanding of global business practices, enhancing his strategic thinking and problem-solving skills, which are essential in his current role as a Client Experience Associate.
Educational Background: Seneca College
Before attending Ryerson University, Babak completed an Advanced Diploma in Business Administration and Management, General, at Seneca College from 2015 to 2018. This program provided him with a solid foundation in business principles and management practices, further preparing him for a career in client service and business management.