Tyler Meema
About Tyler Meema
Tyler Meema is the Director of Client Success at Wealthsimple, with over a decade of experience in client success and support roles in the tech and finance sectors.
Director of Client Success at Wealthsimple
Tyler Meema currently holds the position of Director of Client Success at Wealthsimple, a role he has occupied since 2018. Based in the Toronto, Canada Area, Tyler is responsible for overseeing client engagement strategies and ensuring high levels of client satisfaction. His tenure at Wealthsimple indicates a strong commitment to client success and effective leadership within the company.
Past Role at Wealthsimple
Before advancing to his current directorial role, Tyler Meema served as Manager, Client Success at Wealthsimple from 2015 to 2017. In this capacity, he focused on leading client success initiatives and contributing to the customer support framework. His transition from a managerial position to a directorial one signifies a significant career progression within the same organization.
Technical Support Team Lead at Top Hat
Tyler Meema's career includes a one-year tenure as a Technical Support Team Lead at Top Hat from 2014 to 2015. In this role, he led a team responsible for providing technical support to clients, showcasing his ability to manage and address technical queries and issues efficiently.
Customer Success Roles at Wave HQ
Tyler's earlier experience includes working at Wave HQ, where he served as Customer Success Manager for 8 months from 2013 to 2014 and Customer Support Hero - Lead for 7 months in 2013. These roles involved managing customer success initiatives and leading support efforts, laying a solid foundation for his future positions in client success.
Educational Background
Tyler Meema holds a Bachelor of Commerce in Finance and a Bachelor of Arts in Economics from the University of Calgary. He completed these dual degrees from 2005 to 2010. This academic background equips him with a comprehensive understanding of financial markets and economic principles, which he applies in his professional roles.
Extensive Experience in Client Success
With over a decade of experience in client success and support roles, Tyler Meema has built a robust career in the tech and finance sectors. His roles across various companies have honed his skills in client engagement, technical support, and customer success management, making him a valuable asset in his current directorial position at Wealthsimple.