Brianna Dibb
About Brianna Dibb
Brianna Dibb is a Customer Success Manager with a background in graphic design and extensive experience in customer service roles. She has worked for various companies, including doTERRA International LLC and Weave HQ, and is dedicated to helping customers achieve their goals.
Work at Weave
Brianna Dibb currently serves as a Customer Success Manager at Weave HQ, a position she has held since 2020. In this role, she focuses on providing customers with optimal experiences and ensuring they achieve their goals with the products offered. Prior to her current position, she worked as a Customer Service Specialist at Weave HQ from 2018 to 2019 and as a Training Specialist from 2019 to 2020. Her experience at Weave has allowed her to develop a strong understanding of customer needs and the importance of effective communication.
Education and Expertise
Brianna Dibb pursued her education at Brigham Young University - Hawaii, where she studied Graphic Design for 11 months in 2018. She also attended Snow College, earning an Associate of Science degree from 2012 to 2014. Additionally, she briefly studied at Brigham Young University in 2015 for 11 months. This educational background provides her with a foundation in design and communication, which complements her roles in customer success and marketing.
Background
Brianna Dibb has a diverse work history that includes various roles in customer service, marketing, and team leadership. She worked at doTERRA International LLC as a Team Lead from 2014 to 2018, where she gained experience in managing teams and customer interactions. She also served as a Marketing/Photography/Social Media Specialist at HEIRLOOM CLOTHING for one year in 2016-2017. Her early career included a position as a Food Server at Texas Roadhouse and as a Merchandise Clerk at Walt Disney World, showcasing her ability to engage with customers in different environments.
Achievements
Brianna Dibb finds satisfaction in assisting customers to reach their highest potential. She is passionate about helping customers achieve their goals and guiding them through various processes related to the products she advocates for, including essential oils and software solutions. Her motivation and eagerness to learn contribute to her effectiveness in customer success, where she plays a crucial role in fostering positive customer relationships.