Brittani Beckmann
About Brittani Beckmann
Brittani Beckmann is a Customer Success Manager and Retention Specialist at Weave HQ, where she has worked since 2019. She possesses strong multitasking abilities and adaptability, with previous experience as an Onboarding Team Lead and Specialist at Weave HQ and as a Collections Representative at Comcast.
Work at Weave
Brittani Beckmann has been a key member of Weave HQ since 2018. She started her career there as an Onboarding Specialist, where she worked for 11 months. Following this role, she advanced to the position of Onboarding Team Lead for one year. Since 2019, she has served as a Customer Success Manager and Retention Specialist. In this capacity, she utilizes her skills in multitasking and following directions to enhance customer relationships and ensure client satisfaction.
Previous Experience at Comcast
Before joining Weave, Brittani Beckmann worked at Comcast as a CAE Collections Representative from 2013 to 2015. During her two years in this role, she developed strong communication and customer service skills, which have contributed to her effectiveness in subsequent positions in customer success.
Education and Expertise
Brittani Beckmann studied at The Art Institutes, where she focused on Baking and Pastry Arts. She completed her studies in this field from 2010 to 2012. This educational background has equipped her with a diverse skill set, including technological competence and service orientation, which are essential in her current role.
Skills and Adaptability
Brittani Beckmann demonstrates a strong ability to adapt to new environments and tasks quickly. This adaptability enhances her effectiveness as a Customer Success Manager. Her skill set includes technological competence and a service-oriented approach, which are crucial for managing customer relationships successfully.