Amy Zubrzycki
About Amy Zubrzycki
Amy Zubrzycki serves as the Senior Customer Support Manager at Webflow, where she has worked since 2018, focusing on the Asia Pacific region. She holds a Master's degree in Social Work from The University of Texas at Arlington and a Bachelor's degree in Social Work from the University of North Texas.
Work at Webflow
Amy Zubrzycki has served as the Senior Customer Support Manager at Webflow since 2018. In this role, she oversees customer support operations in the Asia Pacific region. Her responsibilities include managing support teams, ensuring customer satisfaction, and implementing best practices to enhance service delivery.
Education and Expertise
Amy Zubrzycki holds a Master's degree in Social Work from The University of Texas at Arlington, where she studied from 2008 to 2009. Prior to this, she earned a Bachelor's degree in Social Work from the University of North Texas, completing her studies from 2004 to 2007. Her educational background provides her with a strong foundation in understanding client needs and support strategies.
Background
Amy Zubrzycki has a background in social work, which informs her approach to customer support. Her academic journey included significant studies in social work, equipping her with skills in communication, empathy, and problem-solving. This background supports her effectiveness in managing customer relations and support teams.
Professional Experience
With over six years of experience at Webflow, Amy Zubrzycki has developed expertise in customer support management. Her role involves not only direct interaction with customers but also strategic planning to improve support processes. This experience contributes to her capability in leading teams and enhancing customer experiences.