Jen Dunham
About Jen Dunham
Jen Dunham is a Senior Curriculum Manager for Customer and Partner Education at Webflow, with expertise in technology evaluation, risk management, and enterprise learning strategies. She has a strong background in customer enablement and has held various leadership roles at companies like Cisco and Zoom, where she focused on cost reduction, quality, and enhancing customer experience.
Current Role at Webflow
Jen Dunham serves as the Senior Curriculum Manager for Customer & Partner Education at Webflow. She has been in this role since 2024. In this position, she focuses on developing educational programs that enhance the learning experience for customers and partners. Her expertise in enterprise learning strategies and virtual collaboration plays a crucial role in shaping the curriculum to meet the needs of diverse audiences.
Previous Experience at Cisco and Zoom
Prior to her current role, Jen Dunham held various positions at Cisco and Zoom. She worked at Cisco WebEx as Director of Learning and Development from 2009 to 2012 and later served as Sr. Operations Manager in the Portfolio Program Management Office from 2012 to 2018. At Zoom, she was the Global Manager for Customer Enablement from 2021 to 2023, and she also held the position of Senior Enablement Manager for both Partner Education and Customer Education from 2018 to 2024.
Education and Expertise
Jen Dunham has a solid educational background, having studied Social Science at Butte College, where she earned an Associate of Arts degree. She furthered her education at Chico State University, obtaining a Bachelor of Science in Business Management. Her expertise includes technology evaluation and integration, risk management, and enterprise learning strategies, with a strong emphasis on cost reduction and customer experience.
Achievements in Team Building and Strategy
Throughout her career, Jen Dunham has been recognized for her ability to build high-performance teams and develop strong business partnerships. She has a proven track record of delivering multi-year, multi-million-dollar initiatives that enhance both customer and company value. Her focus on business storytelling and client management has contributed to her success in exceeding organizational goals.
Focus on Technology and Professional Development
Jen Dunham is known for her strong focus on utilizing technology to facilitate problem-solving and professional development. Her work emphasizes the importance of the voice of the customer, ensuring that educational programs are aligned with customer needs and expectations. This focus has enabled her to drive fundamental changes in strategy, process, and profitability across various organizations.