Josh Warry
About Josh Warry
Josh Warry is a Senior Technical Support Specialist with a diverse background in customer service and technical support roles across various companies. He holds a Bachelor's degree in Sonic Arts from the University of Adelaide and has experience in both technical and customer-facing positions.
Current Role at Webflow
Josh Warry currently serves as a Senior Technical Support Specialist at Webflow, a position he has held since 2023. In this role, he is responsible for providing advanced technical support and ensuring customer satisfaction. Additionally, he works as a Support Liaison, facilitating communication between customers and the technical team.
Previous Experience at Marriott International
Josh Warry has extensive experience with Marriott International, where he worked in various roles from 2018 to 2022. He began as a Sales and Service Associate for two months, then transitioned to a Loyalty Care Associate for three years. He also served as a Tech Assist Associate for seven months, providing technical support to enhance customer experiences.
Education and Training in Sonic Arts
Josh studied Sonic Arts at the University of Adelaide, where he earned a Bachelor's degree from 2014 to 2017. He also participated in a Student Exchange Program at the University of Glasgow during 2015-2016. Additionally, he completed a Certificate IV in Music Technology in 2013, which laid the groundwork for his career in sound and technical support.
Technical Skills Development
In 2021 and 2022, Josh enhanced his technical skills through courses at freeCodeCamp, focusing on Responsive Web Design and JavaScript Algorithms and Data Structures. These studies contributed to his technical proficiency, which he applies in his current role at Webflow.
Work History at Ampol Australia
Josh Warry worked at Ampol Australia from 2013 to 2018, where he held positions as a Customer Service Attendant and later as a High Duty Customer Service Attendant. His experience in customer service roles helped him develop strong communication skills and a customer-focused approach.