Neal Patel,MBA
About Neal Patel,MBA
Neal Patel is a Customer Support/Billing Specialist at Webflow, with an MBA from Western Governors University. He has over six years of experience in customer service and is fluent in English, Hindi, and Gujarati.
Work at Webflow
Neal Patel has been employed at Webflow as a Customer Support/Billing Specialist since 2021. In this role, he utilizes his extensive experience in customer service to assist clients with billing inquiries and support issues. His position involves addressing customer needs and ensuring satisfaction through effective communication and problem-solving.
Education and Expertise
Neal Patel earned a Master of Business Administration (MBA) from Western Governors University, completing his studies from 2018 to 2020. Prior to this, he obtained a Bachelor's degree in Psychology from Washington State University, where he studied from 2010 to 2014. His educational background provides him with a solid foundation in business principles and psychological insights, which he applies in his customer service roles.
Background
Neal Patel has over six years of experience in customer service roles, primarily in fast-paced and team-oriented environments. His career includes positions at notable companies such as Amazon, where he worked as an Operations Support Specialist for eight months, and Columbia Credit Union as a Member Services Representative for one year. He also served as a Mental Health Counseling Intern at Palouse River Counseling in 2013.
Language Proficiency
Neal Patel is fluent in three languages: English, Hindi, and Gujarati. This multilingual ability enhances his communication skills and allows him to effectively engage with a diverse customer base, improving customer interactions and support outcomes.
Professional Skills
Neal Patel demonstrates a strong ability to achieve established targets and team goals. His results-driven approach is evident in his work across various customer service roles, where he focuses on meeting customer needs and contributing to team success.