Nicholas Rafter
About Nicholas Rafter
Nicholas Rafter is the Member Experience Manager at Weekend Health in the San Francisco Bay Area, with a background in customer service and user experience management.
Title
Nicholas Rafter currently holds the position of Member Experience Manager at Weekend Health, where he focuses on enhancing member experiences in the San Francisco Bay Area.
Company
At Weekend Health, Nicholas Rafter plays a significant role in improving member experience. He works closely with the Product and Engineering teams to develop and enhance technology solutions, ensuring a seamless user experience for all members.
Previous Employment
Nicholas Rafter's career includes various roles in customer service and user experience management. He worked at PNC as an Underwriting Analyst / Construction Servicing for 8 months from 2021 to 2022. Prior to that, he served as Client Service Associate II at Gallagher for four years, from 2017 to 2021. Earlier in his career, he was a Legal Assistant at The Law Offices of Marc Voisenat for one year, from 2016 to 2017.
Education and Expertise
Nicholas Rafter holds a Bachelor of Arts in Creative Arts from San Jose State University, completed between 2014 and 2016. Additionally, he obtained an Associate of Arts in Liberal Arts and Humanities from College of Alameda. His educational background supports his strong skills in creativity and community engagement.
Book Author
Nicholas Rafter authored a book focused on creativity and community engagement. This work underscores his dedication to motivating and encouraging users to achieve their goals, aligning with his professional roles in member experience management.