Lydia May
About Lydia May
Lydia May serves as the Head of Claims at ONE Insurance Ltd. since 2019 and at wefox since 2021, bringing extensive experience from previous roles in claims management at HUK-COBURG and Gothaer.
Work at wefox
Lydia May has been serving as the Head of Claims at wefox since 2021. In this role, she oversees the claims process, ensuring efficient handling and resolution of claims for customers. Her experience in the insurance industry contributes to her ability to manage complex claims effectively. Lydia's leadership in this position has been instrumental in enhancing the claims service offered by wefox.
Current Role at ONE Insurance Ltd.
Since 2019, Lydia May has held the position of Head of Claims at ONE Insurance Ltd. In this capacity, she is responsible for leading the claims department, focusing on improving operational efficiency and customer satisfaction. Her extensive background in claims management supports her efforts in streamlining processes and implementing best practices within the organization.
Professional Background in Insurance
Lydia May has a comprehensive background in the insurance sector, beginning her career at Allianz, where she completed her training as an insurance clerk from 2002 to 2005. She then worked at Gothaer as a customer service representative from 2005 to 2008, followed by a role as a claims adjuster at Gothaer from 2008 to 2012. Lydia continued her career at HUK-COBURG as a claims adjuster from 2012 until 2019. This diverse experience has equipped her with a deep understanding of claims processes and customer service.
Experience in Claims Management
Lydia May has accumulated significant experience in claims management over her career. Her roles at HUK-COBURG and Gothaer involved direct handling of claims, where she developed skills in assessing claims and providing resolutions. This hands-on experience has been vital in her current leadership roles at both wefox and ONE Insurance Ltd., where she applies her knowledge to improve claims handling and customer interactions.