Alexandra Humes
About Alexandra Humes
Alexandra Humes serves as the General Manager at The Wendy's Company, a position she has held since 2021. With a background in various roles within the company and a degree in Entrepreneurship from Johnson & Wales University, she brings seven years of customer service experience and strong leadership skills to her role.
Current Role at Wendy's
Alexandra Humes has served as General Manager at The Wendy's Company since 2021. In this role, she oversees daily operations, manages staff, and ensures customer satisfaction. Her leadership contributes to the overall performance of the restaurant, and she has been in this position for three years.
Career Progression at Wendy's
Alexandra Humes has a diverse career history at The Wendy's Company, beginning as a Crew Member from 2015 to 2017. She advanced to Shift Manager from 2017 to 2020, followed by a position as Customer Service Manager in 2020. She then became Assistant General Manager for four months before her current role as General Manager.
Educational Background
Alexandra Humes studied at Johnson & Wales University, where she earned a Bachelor of Science in Entrepreneurship/Entrepreneurial Studies from 2016 to 2019. She graduated Summa cum laude and also holds a minor in Human Resource Management.
Customer Service Experience
With seven years of experience in customer service, Alexandra Humes has developed strong skills in communication, teamwork, problem-solving, and leadership. Her background includes various roles in customer-facing positions, enhancing her ability to manage and improve customer satisfaction.
Previous Employment
Before her tenure at The Wendy's Company, Alexandra Humes worked at Stop & Shop as a Stock Clerk from 2018 to 2019. She also served as a Combined Service Agent at Grand Circle Corporation from 2019 to 2020. These roles contributed to her extensive experience in the service industry.