Ana Sandoval
About Ana Sandoval
Ana Sandoval is a Shift Lead at The Wendy's Company with over 16 years of experience in the food service industry. She has a strong educational background in Psychology and Counseling Psychology from Saddleback College and California State University, Fullerton, and is passionate about helping others.
Current Role at Wendy's
Ana Sandoval has been employed at The Wendy's Company as a Shift Lead since 2008. In this role, she oversees daily operations, manages staff, and ensures customer satisfaction. Her responsibilities include training new employees, handling customer inquiries, and maintaining store standards. With over 16 years of experience in this position, she has developed strong leadership skills and a deep understanding of the fast-food industry.
Previous Experience in Retail and Customer Service
Before joining Wendy's, Ana Sandoval worked at Children's Orchard, Inc. as a Keyholder from 2004 to 2008 in Mission Viejo, California. Her role involved managing store operations and providing customer service. Prior to that, she was a Barista at Starbucks from 2001 to 2004, where she gained valuable experience in customer interaction and service in a fast-paced environment. This extensive background has equipped her with over a decade of experience in customer service and retail.
Educational Background in Psychology
Ana Sandoval studied Psychology at California State University, Fullerton from 2017 to 2019, earning a degree in the field. Prior to that, she attended Saddleback College from 2011 to 2016, where she achieved multiple qualifications, including an Associate of Arts in Psychology and an Associate of Arts and Sciences in Counseling Psychology. This educational background supports her passion for helping others and her desire to understand human behavior.
Language Skills and Additional Studies
In addition to her studies in Psychology, Ana Sandoval pursued an Associate of Arts in Spanish at Saddleback College from 2011 to 2016. This academic focus enhances her communication skills and cultural awareness, which are beneficial in her customer service roles. Her language skills contribute to her ability to connect with a diverse clientele.
Career Aspirations and Community Involvement
Ana Sandoval is seeking to transition into a managerial role, reflecting her ambition and desire for career advancement. She is passionate about helping living creatures, indicating a strong sense of empathy and community involvement. This commitment to service aligns with her professional goals and personal values.