Andrej Stojicic
About Andrej Stojicic
Andrej Stojicic is a Customer Success Manager at Whatagraph, with a background in customer service and service planning. He has experience in both B2B and B2C sectors within the SaaS industry and is currently studying Information Technology.
Current Role at Whatagraph
Andrej Stojicic serves as a Customer Success Manager at Whatagraph, a position he has held since 2022. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. His responsibilities include managing customer relationships and providing support to maximize the value of Whatagraph's services.
Previous Experience in Customer Service
Before joining Whatagraph, Andrej worked at Constellation as a Senior Customer Service Representative from 2020 to 2022. Prior to that, he was a Customer Service Agent at 5CA from 2018 to 2020, where he operated remotely. His experience in customer service spans multiple roles, contributing to his expertise in client management.
Background in Service Planning
Andrej's career also includes a position at NCR, where he worked as a Service Planner from 2017 to 2019 in Belgrade, Serbia. This role involved coordinating service operations, which provided him with valuable insights into operational efficiency and customer needs.
Education and Ongoing Studies
Andrej studied at XV Gymnasium of Belgrade, Serbia, where he focused on Mathematics and Applied Sciences from 2011 to 2015. He is currently pursuing a degree in Information Technology at Računarski fakultet, starting in 2022. His educational background supports his professional roles in technology and customer service.
Expertise in SaaS and Customer Experience
Andrej possesses extensive experience in both B2B and B2C sectors within the SaaS industry. He combines a strong background in technology with effective communication skills, which enhances customer experiences. His demonstrated history in the Information Technology and Service Industry positions him as a knowledgeable professional in his field.