Kirby Keller
About Kirby Keller
Kirby Keller is a Senior Customer Service Manager at Whisker, where he has worked since 2021. He has expertise in smart home technology solutions for pets and a background in sales and customer service management.
Work at Whisker
Kirby Keller has been serving as the Senior Customer Service Manager at Whisker since 2021. In this role, Keller focuses on enhancing customer experiences and managing service operations within the pet technology sector. Keller's responsibilities include overseeing customer service teams and ensuring the integration of smart home technology solutions for pets, which aligns with Whisker's mission to improve pet care through innovative technology.
Previous Experience at ADT
Prior to joining Whisker, Kirby Keller worked at ADT for a total of eight years. Keller's tenure at ADT included roles as an Inside Sales Representative from 2013 to 2018, followed by a position as the National Sales Center Team Manager from 2018 to 2021 in Jacksonville, Florida. In these roles, Keller developed skills in sales management and customer service, contributing to team performance and customer satisfaction.
Education and Expertise
Kirby Keller possesses expertise in integrating smart home technology solutions specifically designed for pets. This knowledge is complemented by a solid background in sales and customer service management. Keller's transition from a sales role to a managerial position reflects a commitment to enhancing customer interactions and service delivery in the pet technology industry.
Background in Sales and Customer Service Management
Kirby Keller has a comprehensive background in sales and customer service management. This experience includes a significant focus on managing customer service teams, which has been critical in developing effective strategies for customer engagement and support. Keller's career trajectory demonstrates a strong foundation in both sales and management, facilitating a smooth transition into leadership roles.