Anna Tseng
About Anna Tseng
Anna Tseng is an Account Executive at Wishpond, with a diverse background in customer service and sales across various financial institutions. She has held roles at HSBC, East West Bank, and Dan Lok®, and has a Bachelor's degree in Communication and Media Studies from the University of Washington.
Work at Wishpond
Anna Tseng currently serves as an Account Executive at Wishpond, a company listed on the TSX Venture Exchange under the ticker WISH. She has been in this role since 2023, working remotely from Vancouver, British Columbia, Canada. In her position, she focuses on client engagement and strategic partnerships, contributing to the company's objectives and growth.
Previous Experience in Banking
Prior to her role at Wishpond, Anna Tseng gained significant experience in the banking sector. She worked at HSBC as a Premier Mortgage Consultant from 2017 to 2018 in the Greater Seattle Area. Additionally, she was employed at East West Bank as an Account Relationship Manager and Mortgage Officer, where she worked from 2015 to 2017 in the United States. Her roles involved direct client interaction and financial advisory.
Experience at Dan Lok®
Anna Tseng held multiple positions at Dan Lok® from 2020 to 2022. She began as a Sales Development Representative for six months in a remote capacity. Following this, she transitioned to an Account Manager role for eight months in Vancouver, British Columbia. Additionally, she served as an Affiliate Manager for four months. Her time at Dan Lok® involved client acquisition and management, contributing to revenue growth.
Education and Expertise
Anna Tseng holds an Associate's degree from Bellevue College, which she completed from 2010 to 2012. She furthered her education at the University of Washington, where she studied Communication and Media Studies and earned a Bachelor's degree from 2012 to 2014. Her educational background supports her expertise in client relations and strategic communication.
Achievements in Client Management
Throughout her career, Anna Tseng has demonstrated a strong ability to manage client relationships effectively. She secured four major clients within the first two months of her role at Wishpond by conducting thorough discovery sessions. Additionally, she achieved a 95% project success rate by collaborating with technical teams to translate client requirements into actionable plans. Her efforts have led to increased client satisfaction scores and revenue growth.