WNS Global Services
WNS Global Services employs over 60,000 professionals across 65 delivery centers worldwide, serving more than 600 clients with a wide range of services and industry-specific solutions.
Services
WNS Global Services offers a comprehensive range of services, including analytics, customer experience service, finance and accounting, generative AI, governance, risk & compliance, human resources, procurement, research, supply chain management, and technology. The company uses proprietary technology platforms such as WNS TRAC™ to manage complex business processes effectively.
Global Presence
WNS Global Services operates 65 delivery centers worldwide and employs more than 60,000 professionals. The company has a presence in 13 countries across 4 continents, providing services to over 600 clients globally. This extensive network enables WNS to deliver consistent and high-quality services across various regions.
Industry-Specific Solutions
WNS specializes in providing industry-specific solutions for sectors such as banking and financial services, healthcare, hi-tech and professional services, insurance, life sciences, manufacturing, retail & consumer packaged goods, shipping & logistics, travel and leisure, and energy and utilities. Notable offerings include HIFFI – Home Insurance in a Jiffy, WNS InVog: Insurance-in-a-Box Solution, and VeriChain for the insurance sector.
Digital Transformation and Innovation
WNS Global Services focuses heavily on digital transformation and innovation, leveraging advanced technologies such as AI, machine learning, and blockchain. This commitment ensures that WNS remains at the forefront of industry trends and provides cutting-edge solutions to its clients. The company has also been recognized as a leader in various industry evaluations and reports, including those by ISG and Everest Group.
Environmental, Social, and Governance Initiatives
WNS is committed to various Environmental, Social, and Governance (ESG) initiatives. The company has made significant commitments to achieving carbon net-zero and actively participates in community support programs. WNS's efforts in sustainability have been recognized globally, including being a signatory member of the United Nations Global Compact and being included in TIME's List of World's Best Companies 2023.
Strategic Acquisitions and Partnerships
WNS has a robust strategy for growth and expansion through strategic acquisitions and partnerships. Notable acquisitions include Vuram in 2022 and The Smart Cube in 2023, which have enhanced the company's service offerings. WNS also collaborates with a network of global alliance partners to deliver comprehensive and innovative technology solutions.