Javed Hussain
About Javed Hussain
Javed Hussain is an Application Support Analyst with extensive experience in customer service and technical support within the software industry. He has worked for various companies, including MICROS Systems Inc and Capita, and has developed expertise in troubleshooting software issues over his career.
Current Role at WorkForce Software
Javed Hussain has been employed as an Application Support Analyst at WorkForce Software since 2018. In this role, he is responsible for providing application support, leveraging his extensive experience in the software industry. His work involves troubleshooting and resolving software issues, ensuring that clients receive effective solutions to their technical problems.
Previous Experience in Software Support
Before joining WorkForce Software, Javed Hussain held several positions in the software support field. He worked at Capita | Software Services as a Software Support Analyst from 2015 to 2018, where he developed skills in customer service and technical support. Prior to that, he was a First Line Support representative at MICROS Systems Inc from 2012 to 2015, and a Support Technician at Vantage Computing Ltd for a brief period in 2012.
Early Career Background
Javed Hussain began his career as a Research Interviewer at ICM Direct from 2011 to 2012. This role provided him with foundational experience in client interaction and data collection. His early experiences contributed to his development in customer service and technical support, which he later applied in the software industry.
Education and Training
Javed Hussain studied at Biddenham Upper School, where he gained essential skills that would support his future career in the software industry. His education laid the groundwork for his technical expertise and customer service abilities, which he has further developed through various roles in his professional journey.
Technical Expertise and Skills
Javed Hussain possesses extensive experience in troubleshooting and resolving software issues for clients. His technical expertise is complemented by a strong background in providing application support within the computer software industry. This combination of skills enables him to effectively assist clients and enhance their user experience.