Kiel Vantiem
About Kiel Vantiem
Kiel Vantiem is an Application Support Engineer at Workforce Software, where he has worked since 2019. He has a background in customer support and technical roles, with expertise in API, SQL, SSO, and SFTP technologies.
Work at Workforce Software
Kiel Vantiem has served as an Application Support Engineer at Workforce Software since 2019. In this role, he is responsible for managing various technologies including API, SQL, SSO, and SFTP. He works from the company's location in Livonia, Michigan, where he collaborates with Fortune 500 clients to troubleshoot issues and enhance product and service offerings.
Previous Employment Experience
Before joining Workforce Software, Kiel Vantiem held several positions in the technology and customer support sectors. He worked as a Technical Customer Support Representative at Thomson Reuters from 2015 to 2017 in Toronto, Ontario. Prior to that, he was an Application Support Engineer at Foresee from 2017 to 2019 in Ann Arbor, Michigan. His career began at Big Lots, where he served as Associate Manager for nine years, from 2005 to 2014 in Columbus, Ohio.
Education and Expertise
Kiel Vantiem studied at Mott Community College, where he developed foundational skills for his career. He possesses expertise in integrating Adobe and Google Analytics with other systems, which enhances his capabilities in application support and client collaboration.
Skills in Technology Management
Kiel Vantiem has developed a strong skill set in managing various technologies essential for application support. His proficiency includes API management, SQL database handling, Single Sign-On (SSO) implementation, and Secure File Transfer Protocol (SFTP) technologies. These skills enable him to effectively address client needs and improve system functionalities.
Customer Support Background
Kiel Vantiem began his career in customer support as a Customer Sales and Support Representative at Speedconnect High-speed Internet and Phone from 2014 to 2015. This experience provided him with valuable insights into customer service and technical support, which he has applied throughout his subsequent roles in the technology sector.