Robert Glatt
About Robert Glatt
Robert Glatt is an Account Relationship Manager at WorkForce Software, where he has worked since 2011. He has a background in operations management and customer service, with previous roles at Aramark Uniform Services.
Work at Workforce Software
Robert Glatt has served as an Account Relationship Manager at WorkForce Software since 2011. In this role, he applies his extensive knowledge of operations management to develop strategies for new account acquisition. His responsibilities include driving the success and adoption of WorkForce Software solutions, ensuring high levels of client satisfaction.
Previous Experience at Aramark Uniform Services
Prior to his current position, Robert Glatt worked at Aramark Uniform Services in various roles. He was the Assistant General Manager from 2007 to 2009 and later served as the Regional Customer Service Manager from 2009 to 2011. His experience in these positions contributed to his expertise in customer service and operations management.
Education and Expertise
Robert Glatt earned a Bachelor of Science degree in Management/Organizational Behavior from San Diego State University, where he studied from 1983 to 1987. He also completed his high school education at Saratoga High School, graduating with a diploma in General Studies in 1979. His educational background supports his professional expertise in operations management and customer service.
Skills in Customer Service and Operations Management
Robert Glatt possesses detailed experience in implementing and managing customer service call centers, utilizing technologies such as Cisco Mobil Agent. He has a strong record in designing and engineering solutions for high-performance environments, showcasing his ability to enhance operational efficiency.
Leadership and Entrepreneurial Spirit
Robert Glatt demonstrates a strong entrepreneurial spirit, evidenced by his leadership in product introduction and territory management. His ability to lead initiatives and drive results has been a significant aspect of his career, particularly in his roles at WorkForce Software and Aramark Uniform Services.