Ryan Marino
About Ryan Marino
Ryan Marino is a Senior Service Desk Administrator at WorkForce Software and the Owner/CEO of Platinum Computers, LLC. With a background in web design and extensive technical skills, he has over two decades of experience in the IT field.
Work at Workforce Software
Ryan Marino has been employed at WorkForce Software since 2013, serving as a Senior Service Desk Administrator. In this role, he has developed a strong reputation for his problem-solving abilities and effective communication skills. His responsibilities include providing technical support and training staff, ensuring minimal escalation of issues. His tenure at WorkForce Software spans over 11 years, during which he has contributed to the efficiency of the service desk operations.
Education and Expertise
Ryan Marino studied at ITT Technical Institute, where he earned an Associate of Applied Science degree from 1997 to 1999. He furthered his education through self-study, achieving CompTIA Certifications between 2009 and 2010. His educational background has equipped him with a thorough knowledge of computers and technical systems, enhancing his capabilities in web design, maintenance, and hosting solutions.
Background in IT and Technical Support
Ryan Marino has extensive experience in the IT field, having worked in various roles since 1998. He is the Owner and CEO of Platinum Computers, LLC, where he has been operating for 26 years. His previous positions include Support Technician/Web Support Level II at The Harvard Drug Group from 2006 to 2012 and CAD Designer/Detailer at NLB Corporation from 2000 to 2001. His background includes expertise in running and terminating ethernet, coax, and telephone lines.
Technical Skills and Specializations
Ryan Marino specializes in spyware and virus removal, custom-built systems, and hardware upgrades. He possesses excellent diagnostic skills, which enable him to solve technical problems effectively. Additionally, he is mechanically inclined, with the ability to type 35 words per minute. His skill set allows him to provide comprehensive support and solutions in various technical areas.