Tonya Ritter (Rod), Pmp
About Tonya Ritter (Rod), Pmp
Tonya Ritter is the Director of Enablement Services at WorkForce Software, where she leads the Professional Services Partner Enablement Program and develops key performance indicators for team success. With extensive experience in project management and partner enablement, she has held various roles at WorkForce Software and previously worked at ADP and Borders Group, Inc.
Current Role at WorkForce Software
Tonya Ritter currently serves as the Director of Enablement Services at WorkForce Software, a position she has held since 2022. In this role, she leads the Professional Services Partner Enablement Program, focusing on cross-functional strategy setting and scalable process design. She is responsible for creating and maintaining key performance indicators (KPIs) related to the success of Enablement teams and partner growth. Her work involves close collaboration with Partner Program Teams to drive strategy and consistency while managing and tracking partner progress.
Previous Experience at WorkForce Software
Tonya Ritter has held multiple positions at WorkForce Software, contributing to various aspects of the organization. She worked as a Senior Manager of Partner Enablement from 2020 to 2022, where she focused on partner growth. Prior to that, she served as the Director of the Center of Excellence for seven months in 2017 and as a Delivery Manager in the same department from 2015 to 2017. Additionally, she was a Senior Consulting Manager in Global Services from 2017 to 2020, where she developed a Project Configuration Audit process to ensure consistency and reduce post go-live issues.
Career Background Prior to WorkForce Software
Before her tenure at WorkForce Software, Tonya Ritter worked at ADP in various roles, including Project Manager II from 2011 to 2015 and Project Workflow Analyst from 2008 to 2011. She also gained experience at Borders Group, Inc. as a Project Implementation Coordinator from 2003 to 2007 and as a Business Systems Analyst for seven months in 2007 to 2008. These roles contributed to her extensive background in project management and implementation.
Education and Qualifications
Tonya Ritter holds a Bachelor of Business Administration (BBA) in Computer Information Systems and a Master of Science (MS) in Technology, both from Eastern Michigan University. She completed her BBA from 2000 to 2002 and her MS from 2005 to 2007. Her educational background has equipped her with the necessary skills to excel in her professional roles, particularly in technology and project management.