Working Solutions
Working Solutions is a leader in virtual contact center outsourcing, offering comprehensive customer experience enhancements across multiple sectors with a vast network of over 150,000 professional agents.
Services
Working Solutions provides a range of virtual contact center outsourcing services designed to enhance customer experiences (CX). These services include customer care, sales support, analytics, back-office support, and technology solutions. The company offers all-encompassing solutions that adapt to fluctuating sales and service needs, ensuring high-quality support across multiple channels.
Virtual Workforce
Working Solutions employs a virtual workforce comprising over 150,000 professional agents. This extensive on-demand CX expertise allows the company to better engage, empathize with, and delight customers, ensuring exceptional service across various industries.
Industry-Specific Solutions
Working Solutions tailors its services to meet the specific needs of various industries, including energy, financial, healthcare, telecom and media, retail, and travel and hospitality. This industry-specific focus allows the company to provide targeted, effective support that meets the unique requirements of each sector.
Awards and Recognition
Working Solutions has been recognized for its exceptional customer service and innovation. The company was ranked first on FlexJobs Top 100 Companies with Remote Jobs in 2024 and named among the Best Places to Work in North Texas by the Dallas Business Journal. These accolades highlight the company's commitment to excellence in customer service and employee satisfaction.