Natalie Dole
About Natalie Dole
Natalie Dole is a Product Manager with extensive experience in customer relations and success roles. She has worked at various organizations in the Portland, Oregon area, including Simple Finance and WorkStep, and holds a Bachelor of Arts in Sociology/Anthropology from Lewis & Clark College.
Current Role at WorkStep
Natalie Dole serves as a Product Manager at WorkStep, a position she has held since 2022. In this role, she is responsible for overseeing product development and ensuring that the company's offerings meet customer needs. Her experience in customer success and user research informs her approach to product management.
Previous Experience at WorkStep
Before her current role, Natalie Dole worked at WorkStep in various capacities. She served as the Director of Customer Success from 2021 to 2022, where she focused on enhancing customer satisfaction and engagement. Additionally, she was the Customer Success Lead from 2017 to 2021, contributing to the company's growth and customer relationship management.
Experience at Simple Finance
Natalie Dole's tenure at Simple Finance spanned multiple roles. She began as a Customer Relations Representative from 2014 to 2015, then transitioned to a User Research Associate from 2016 to 2017. She later became the Customer Relations Lead from 2015 to 2016, where she developed skills in customer engagement and support.
Education and Academic Background
Natalie Dole earned a Bachelor of Arts (B.A.) in Sociology/Anthropology from Lewis & Clark College. Her academic background provided her with a strong foundation in understanding social dynamics, which she applies in her professional roles.
Early Career and Volunteer Work
Natalie Dole's early career includes various roles in community service and project coordination. She served as a Community Development AmeriCorps VISTA with Catholic Charities Oregon from 2012 to 2013 and worked as a Special Projects Coordinator AmeriCorps VISTA at Bienestar in 2013. These experiences reflect her commitment to community engagement and development.