Swati Dalal
About Swati Dalal
Swati Dalal is the Partnerships Development Lead at the World Economic Forum, focusing on Generative AI, Metaverse, and digital trust and safety. She has held various leadership roles across multiple industries, including significant positions at Tata Group and Genpact, and has an extensive educational background in management and economics.
Current Role at World Economic Forum
Swati Dalal serves as the Partnerships Development Lead at the World Economic Forum since 2023. In this role, she focuses on topics such as Generative AI, Metaverse, and Digital trust and safety. She engages with various industries, including ICT, Manufacturing, Media, Entertainment and Sport, Logistics, and Transportation, to drive impact through strategic partnerships. Dalal is also involved in key initiatives like the Edison Alliance and the First Movers Coalition, which aim to foster industry collaboration.
Previous Experience at Trent Ltd
Before her current position, Swati Dalal worked at Trent Ltd as the Head of Franchise Operations from 2016 to 2018. During her two-year tenure in the Mumbai Area, she was responsible for overseeing franchise operations, contributing to the company's growth and operational efficiency.
Career at Tata Group
Swati Dalal has extensive experience with Tata Group, where she worked in various capacities from 2011 to 2019. She was part of Tata Administrative Services (TAS) and held roles in Marketing Strategy at Tata Teleservices Ltd, Community Development at Tata Trusts, Corporate Strategy & Planning at TATA Power, and Sales and Account Management at Tata Steel. Her diverse roles within the group provided her with a broad understanding of corporate operations and strategy.
Educational Background
Swati Dalal holds an MBA in General Management from IMD, which she completed in 2019. She also earned a Post Graduate Diploma in Management (PGDM) from the Management Development Institute, Gurgaon, from 2007 to 2009. Earlier, she obtained a Bachelor of Arts (Hons) in Economics from Sri Venkateswara College, Delhi University, from 2004 to 2007. Her educational background equips her with a strong foundation in management and economics.
Experience in Strategic Roles
In addition to her current role, Swati Dalal has held several strategic positions in various organizations. She worked as Vice President of Strategic Deals at Genpact from 2020 to 2021 and as a Consulting Account Manager at Microsoft from 2021 to 2023. Her experience spans across sectors such as Consumer Packaged Goods, Retail, Healthcare, and Lifesciences, showcasing her ability to navigate complex business environments.