Alexandria Martinez
About Alexandria Martinez
Alexandria Martinez is a Technical Support 1 at WP Engine with extensive experience in customer service and technical support roles, holding multiple degrees in health care administration, human resources, and communication.
Company
Alexandria Martinez is currently employed at WP Engine, where she holds the position of Technical Support 1. WP Engine is known for providing managed WordPress hosting services, catering to a global customer base. Alexandria contributes to the company's support team, offering solutions and assistance to clients navigating technical issues.
Previous Positions
Before joining WP Engine, Alexandria Martinez worked at Kelly Services as an iOS Apple Care Technical Support representative from 2019 to 2022 in Newport News, Virginia. Concurrently, she held a role at Liveops, Inc. as a Customer Service Representative. In 2018, she worked for MAXIMUS for five months in Hampton, VA, also as a Customer Service Representative. Her career began with public service roles at Albuquerque Public Schools and Bernalillo County, and included human resources and communication positions at PR Newswire, ABQ Marketing Group, and the ENMU Foundation.
Education and Expertise
Alexandria Martinez has a robust academic background, having earned a Master's Degree in Health/Health Care Administration/Management from Colorado Technical University in 2020 and a Master of Business Administration (MBA) in Human Resources Management/Personnel Administration in 2019. Her undergraduate studies were focused on Communication with an emphasis in Public Relations, and she achieved a Bachelor of Science (B.S.) from Eastern New Mexico University in 2013. This diverse educational foundation supports her expertise in public relations, integrated marketing, and technical support.
Skills and Workplace Strengths
Alexandria Martinez is known for her ability to thrive in fast-paced, deadline-driven environments. She possesses excellent written and oral communication skills, critical for her roles in customer service and public relations. Her dedication and hard work have led to increased responsibilities throughout her career, highlighting her proficiency in public relations and integrated marketing. She is passionate about interactive public relations and digital media, which has been pivotal in her professional success.