Aziz Zeidieh
About Aziz Zeidieh
Aziz Zeidieh is a Technical Support Specialist L1 at WP Engine in Houston, Texas, with a background in cybersecurity and communication/media studies.
Current Role at WP Engine
Aziz Zeidieh is currently employed as a Technical Support Specialist L1 at WP Engine. Based in Houston, Texas, United States, he started his tenure with the company in May 2021. In this role, Aziz provides technical assistance and support to customers, addressing various technical issues related to WP Engine’s services and solutions.
Previous Professional Experience
Aziz Zeidieh has held various roles prior to his current position, bringing a diverse range of experience to his career. He worked as an Information Technology Instructor at SASED for one month in 2019, located in the Greater Chicago Area. During the same year, he was a Student-Athlete Tutor at Northern Illinois University for four months. Additionally, in 2015, Aziz served as a Senior Camp Counselor at Leader Dogs for the Blind in the Greater Detroit Area, where he assisted visually impaired individuals.
Education and Degrees
Aziz Zeidieh achieved his Master of Science (MS) degree in Cybersecurity – Networking and Infrastructure from DePaul University, where he studied from 2020 to 2022. Prior to that, he earned a Bachelor's degree in Communication and Media Studies from Northern Illinois University, completing his studies there from 2016 to 2019. His educational background combines a strong foundation in both cybersecurity and communication/media studies.
Technical Support and Instructional Roles
Throughout his career, Aziz Zeidieh has gained experience in both technical support and instructional roles. His work as a Technical Support Specialist L1 at WP Engine demonstrates his capability in providing customer support for technical issues. His instructional roles include being an Information Technology Instructor at SASED, where he shared IT knowledge with students, and a Student-Athlete Tutor at Northern Illinois University, providing academic support across various subjects.
Work with Leader Dogs for the Blind
In 2015, Aziz Zeidieh worked as a Senior Camp Counselor at Leader Dogs for the Blind in the Greater Detroit Area. In this role, he focused on assisting visually impaired individuals, showcasing his dedication to supporting and enriching the lives of people with disabilities.