Ian O.
About Ian O.
Ian O. is an L1 Tech Support professional at WP Engine in Limerick, Ireland, with over 9 years of experience in retail sales and shipping coordination from his previous role at Aran Sweater Market.
Current Position: L1 Tech Support at WP Engine
Ian O. holds the position of L1 Tech Support at WP Engine. He began working with the company in December 2020. Ian is based in Limerick, County Limerick, Ireland. His role involves providing technical support at the first level, ensuring that customer issues are addressed efficiently and effectively.
Previous Role: Retail Sales Supervisor at Aran Sweater Market
Ian O. previously worked at Aran Sweater Market where he held the position of Retail Sales Supervisor/Shipping Co-Ordinator. His tenure at the company lasted for 9 years, from 2011 to 2020. During this time, he was based in Killarney, Kerry, Ireland. His responsibilities included overseeing retail sales operations and managing shipping coordination.
Experience in Retail Sales and Shipping Coordination
Ian O. has accumulated over 9 years of experience in retail sales and shipping coordination. His career at Aran Sweater Market involved supervising retail sales activities and coordinating shipping processes. This extensive experience has provided him with a strong foundation in customer service and logistics.
Career Transition from Retail to Tech Support
Ian O. made a significant career transition from a retail and shipping coordination role to a technical support position. Moving from Aran Sweater Market in Killarney to WP Engine in Limerick, he shifted his focus from retail and logistics to providing technical assistance. This transition demonstrates his adaptability and willingness to embrace new challenges.