Jeffrey Vandenorth
About Jeffrey Vandenorth
Jeffrey Vandenorth is a PC Support Analyst with extensive experience in technical support and system administration. He has worked at WPS Health Insurance since 2015 and has a background in customer service and resident care supervision.
Work at WPS Health Solutions
Jeffrey Vandenorth has been employed at WPS Health Solutions since 2015, serving as a PC Support Analyst. In this role, he has developed a strategic approach to addressing technical inquiries within a high-volume call center environment. His responsibilities include managing system administration concerns while ensuring compliance with security and operational standards. In 2019, he advanced to the position of Senior System Administrator, where he continues to apply his expertise in system administration.
Education and Expertise
Jeffrey Vandenorth studied at Dominican High School from 1980 to 1984. He later attended Madison Area Technical College, where he pursued a degree in Information Technology, achieving an Associate's Degree between 2011 and 2015. His educational background has equipped him with the necessary skills to excel in his roles in technical support and system administration.
Background
Before joining WPS Health Solutions, Jeffrey Vandenorth worked at Sony Electronics as a Customer Service Representative from 2006 to 2009 in the Fort Myers, Florida area. He also served as a Resident Care Supervisor for the State of Wisconsin from 1994 to 2006 in the Madison, Wisconsin area. These previous roles contributed to his development in communication and customer service skills.
Achievements
Jeffrey Vandenorth is recognized for his ability to communicate effectively with both technical and non-technical customers. He is known for being a resourceful and fast learner, quickly mastering new technologies, methodologies, and industry practices. His strategic approach and polished communication skills have been highly commended in his professional roles.