Jessica Hammond
About Jessica Hammond
Jessica Hammond serves as the Operational Training Coordinator at WPS Health Solutions, where she has worked since 2020. She holds a Bachelor of Arts degree from Augustana College and has experience in process improvements and data analysis.
Current Role at WPS Health Solutions
Jessica Hammond serves as the Operational Training Coordinator at WPS Health Solutions. She has held this position since 2020 and is based in Monona, Wisconsin. In her role, she has developed and implemented internal process efficiencies aimed at improving data tracking. Additionally, she analyzes class data to support process improvements, cost containment, and staff performance for the Operational Training leadership team.
Educational Background
Jessica Hammond earned her Bachelor of Arts degree from Augustana College, where she studied from 2016 to 2020. During her academic career, she also participated in an exchange program at Universität Passau in 2019, where she studied for 11 months. This diverse educational experience has contributed to her expertise in operational training and process improvement.
Previous Work Experience
Before her current role, Jessica Hammond gained valuable experience in various positions. She worked as an Office Assistant in the World Languages, Literature, and Culture department at Augustana College from 2017 to 2020. Additionally, she served as a Reading/Writing Center Tutor at the same institution during the same period. In 2019, she briefly worked as a Systems Integration Assistant at Zero Zone and completed a Training and Development Internship at Group O in 2020.
Contributions to WPS Health Solutions
At WPS Health Solutions, Jessica Hammond contributed to the company-wide transition to the GCC High cloud instance for Microsoft products. This initiative reflects her commitment to enhancing operational efficiency and supporting the organization's technological advancements.