Jessica Matthess
About Jessica Matthess
Jessica Matthess is a Business Process Specialist with extensive experience in various roles across the banking and media sectors. She has expertise in LEAN and Six Sigma methodologies and currently works at WPS Health Solutions, having previously held positions at BMO Harris Bank, Wells Fargo, and GE Capital.
Current Role at WPS Health Solutions
Jessica Matthess serves as a Business Process Specialist at WPS Health Solutions, a position she has held since 2019. In this role, she focuses on improving business processes and operational efficiency. Her expertise in LEAN and Six Sigma methodologies supports her efforts in streamlining workflows and enhancing productivity within the organization.
Previous Experience in Banking and Operations
Prior to her current role, Matthess worked in various capacities in the banking sector. She was an Account Specialist at BMO Harris Bank for six months in 2018, and she spent two years at Wells Fargo in Operations from 2016 to 2018. These roles contributed to her understanding of financial services and operational processes.
Educational Background
Jessica Matthess studied at Kirkwood Community College, where she earned an Associate of Arts degree in Liberal Arts and Sciences, General Studies and Humanities from 1994 to 1996. She furthered her education at the University of Iowa, obtaining a Bachelor of Arts degree in Communication and Media Studies from 1996 to 1999. This academic foundation supports her professional skills in communication and process management.
Expertise in Business Intelligence and Methodologies
Matthess possesses proficiency in Business Intelligence software, which aids her in data analysis and decision-making processes. She has a strong background in LEAN and Six Sigma methodologies, which are critical for process improvement and operational excellence. Her skills in research and resolution enhance her ability to tackle complex business challenges.
Career History in Media and Restoration
Before her roles in banking, Matthess worked in the media industry as a Commercial Producer at KGAN TV from 1999 to 2002 and as a Chyron Operator at KCRG TV 9 from 1995 to 1998. Additionally, she served as a Loss Coordinator at Paul Davis Restoration of South Central WI from 2018 to 2019. These experiences provided her with a diverse skill set applicable to various industries.