Jillian Munz
About Jillian Munz
Jillian Munz is a Customer Support Liaison at WPS Health Solutions, with a strong background in education and healthcare. She has worked in customer support since 2019 and previously taught at SSM Health and KinderCare, leveraging her expertise in curriculum development and Microsoft PowerPoint.
Work at WPS Health Solutions
Jillian Munz has been serving as a Customer Support Liaison at WPS Health Solutions since 2019. In this role, she applies her extensive experience in customer support to address the needs of clients within the healthcare sector. Her responsibilities include facilitating communication between customers and the organization, ensuring that inquiries are resolved efficiently. Her background in the hospital and healthcare industry provides her with valuable insights that enhance her effectiveness in this position.
Current Role at SSM Health
In addition to her role at WPS Health Solutions, Jillian Munz has been a Teacher at SSM Health since 2015. Over her nine years in this position, she has contributed to the education and development of individuals within the organization. Her experience in curriculum development allows her to create effective training programs that support the learning needs of her students.
Previous Experience at KinderCare
Before her current roles, Jillian Munz worked at KinderCare as a Teacher II from 2010 to 2015. During her five years there, she developed skills in educational practices and child development. This experience provided her with a strong foundation in teaching methodologies and classroom management, which she continues to leverage in her current roles.
Education and Expertise
Jillian Munz earned her Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Wisconsin-Green Bay, completing her studies from 2006 to 2011. Her educational background equips her with essential business skills that are applicable in her customer support and teaching roles. Additionally, she possesses expertise in Microsoft PowerPoint, which she uses to create engaging presentations for training and development purposes.
Background in Healthcare
Jillian Munz has a demonstrated history of working in the hospital and healthcare industry. This background has provided her with unique insights into the specific customer support needs within this sector. Her experience allows her to effectively address challenges and enhance the overall customer experience in her current roles.