Kanika Wyatt
About Kanika Wyatt
Kanika Wyatt is a Claims Representative at WPS Health Solutions, where she has worked since 2017. She has extensive experience in customer service, having held various positions in different companies over the years.
Work at WPS Health Solutions
Kanika Wyatt has been employed at WPS Health Solutions since 2017 as a Claims Representative. In her role, she is part of the Escalation Team, where she handles supervisory calls in addition to her regular duties. Her position allows her to utilize her extensive experience in customer service and claims processing to address complex issues effectively. She operates in a work-at-home (WAH) setting, which provides flexibility while maintaining productivity.
Previous Employment Experience
Before joining WPS Health Solutions, Kanika Wyatt accumulated diverse experience in customer service roles. She worked at Alorica from 2013 to 2015 as a Customer Service representative. Prior to that, she was a Customer Service Associate at IBEX | Global for seven months in 2011. Her career in customer service began at West Corporation, where she served as a Customer Service Agent for five months in 2009. Additionally, she worked at Walmart as a Customer Service Associate from 2002 to 2004.
Education and Expertise
Kanika Wyatt studied at Ashworth University, where she focused on Pharmacy and earned her pharmacy technician certification from 2011 to 2012. This educational background provides her with a solid foundation in the pharmaceutical field, complementing her extensive experience in customer service and claims processing.
Career Progression
Kanika Wyatt's career has evolved through various roles in customer service and claims management. She worked at Walmart Distribution Center as an Unloader from 2016 to 2017, which added to her operational experience. Her journey in customer service began in 2002 and has continued through various positions, showcasing her adaptability and commitment to the field.