Kristie Claiborne
About Kristie Claiborne
Kristie Claiborne is a Customer Service Representative at WPS Health Solutions, where she has worked since 2017. She holds an MBA in Human Resources Management from Saint Leo University and has previous experience in financial services at 1st Advantage Federal Credit Union and Navy Federal Credit Union.
Work at WPS Health Solutions
Kristie Claiborne has been employed at WPS Health Solutions as a Customer Service Representative since 2017. In this role, she provides support and assistance to customers, addressing their inquiries and ensuring a high level of service. Her tenure at WPS Health Solutions spans over seven years, during which she has developed expertise in customer service within the healthcare sector.
Previous Experience in Financial Services
Before joining WPS Health Solutions, Kristie Claiborne worked at 1st Advantage Federal Credit Union as a Financial Services Representative from 2016 to 2017. Her responsibilities included assisting customers with financial inquiries and transactions. Prior to that, she was employed at Navy Federal Credit Union as a Mortgage Support Associate from 2015 to 2016, where she supported mortgage-related customer needs.
Education and Expertise
Kristie Claiborne studied at the University of Phoenix, where she achieved a degree in Human Service Management. She furthered her education at Saint Leo University, earning a Master of Business Administration (MBA) with a focus on Human Resources Management and Services from 2018 to 2020. Her educational background supports her roles in customer service and management.
Background in Customer Service
With a career spanning several years in customer service roles, Kristie Claiborne has developed strong skills in communication and problem-solving. Her experience in financial services and healthcare has equipped her with the ability to handle diverse customer needs effectively. She has consistently demonstrated a commitment to providing quality service throughout her career.