Rahma Abdo
About Rahma Abdo
Rahma Abdo is a Process Improvement Analyst with extensive experience in quality monitoring. She has worked at Xceed and du since 2009 and has been with Xceed in her current role since 2016.
Work at Xceed
Rahma Abdo has been employed at Xceed since 2009, where she has held two significant roles. She has served as a Quality Monitoring Analyst for 15 years, focusing on ensuring service quality and compliance within the organization. In addition, she has worked as a Process Improvement Analyst since 2016, contributing to the enhancement of operational processes and efficiency. Her long tenure at Xceed highlights her commitment to quality and process optimization.
Current Role at du
In addition to her responsibilities at Xceed, Rahma Abdo has also been a Quality Monitoring Analyst at du since 2009. Her role at du complements her work at Xceed, allowing her to apply her skills in quality assurance and monitoring across different organizations. This dual position demonstrates her expertise in maintaining high standards in customer service and operational processes.
Previous Experience at Etisal International Co
Rahma Abdo briefly worked at Etisal International Co as a Customer Service Representative in 2009. Her experience in this role, although short-lived at one month, provided her with foundational skills in customer interaction and service delivery, which she has built upon in her subsequent positions.
Education Background
Rahma Abdo studied at the Faculty of Al Alsun (Languages) at Ain Shams University in 2009. Although her time at the university was brief, it contributed to her understanding of languages and communication, which are essential in her roles in quality monitoring and process improvement.