Amit Sharma Pmp®
About Amit Sharma Pmp®
Amit Sharma is a Project Manager with over 17 years of experience in project management and service delivery, specializing in ITIL Service Support. He focuses on enhancing customer satisfaction and reducing operational costs through effective project management and strong stakeholder relationships.
Work at Xceedance
Amit Sharma has been serving as a Project Manager at Xceedance since 2021. In this role, he focuses on project management practices that enhance customer satisfaction and reduce operational costs. His responsibilities include overseeing project execution, ensuring quality compliance, and managing resources effectively. He has contributed to the strategic planning and implementation of information systems and technology solutions within the organization.
Education and Expertise
Amit Sharma earned a Bachelor's degree in Electrical and Electronics Engineering from the College of Engineering Roorkee, where he studied from 2000 to 2003. His educational background provides a solid foundation for his technical skills and problem-solving abilities. He is also a certified Project Management Professional (PMP®), which underscores his expertise in project management methodologies and practices.
Background
Amit Sharma has over 17 years of experience in project management and service delivery, with a focus on infrastructure and service delivery projects. His career began as a Trainee at Fibretec Instruments in 2003, and he has since held various positions in reputable organizations, including HCL Technologies, Wipro Limited, and Accenture. His roles have ranged from Technical Support Engineer to Cloud Operations Team Lead, showcasing his versatility and growth in the field.
Professional Experience
Throughout his career, Amit has held multiple roles that emphasize his project management capabilities. He worked at Accenture for five years, where he served as Team Lead and Information Technology Operations Team Lead, managing service delivery and project management. He also held positions at Tech Mahindra, Dell, and GSC ESTATES, where he developed strong stakeholder relationships and led international teams across India and the US.
Skills and Contributions
Amit Sharma possesses excellent problem-solving and technical skills, complemented by strong decision-making abilities. He is skilled in ITIL Service Support, focusing on Incident, Problem, Change, Release, and Configuration Management. His experience includes mapping existing processes and proposing technology-based solutions to enhance operational efficiency. He has a proven track record of managing projects with an emphasis on cost control and resource deployment.