Fiski Aditya
About Fiski Aditya
Fiski Aditya is a Customer Success Generalist Team Leader at Xendit, where he has worked since 2021. He has a diverse background in both geophysics and finance, having transitioned from an intern geophysicist to various roles in the banking sector before his current position.
Current Role at Xendit
Fiski Aditya currently serves as the Customer Success Generalist Team Leader at Xendit. He has held this position since 2021, contributing to the company's customer success initiatives for three years. His role involves leading a team focused on enhancing customer satisfaction and ensuring effective communication between the company and its clients.
Previous Experience at Xendit
Prior to his current position, Fiski worked at Xendit as a Customer Success Remittance for five months in 2021. In this role, he was responsible for managing customer relationships and providing support for remittance services, helping to streamline processes and improve user experiences.
Background in Banking
Fiski has extensive experience in the banking sector, having worked at Bank Mega in various roles. His tenure included positions such as Retail Credit Relationship Manager, Fixed Income Sales, and Treasury Operations. He also participated in the Mega Management Development Program, which provided him with foundational skills in banking operations.
Education and Expertise
Fiski holds a Bachelor of Engineering (B.E.) degree in Geophysical Engineering from Institut Teknologi Bandung (ITB), where he studied from 2010 to 2015. His educational background includes practical experience in seismic interpretation and reservoir volume calculation during an internship, showcasing his analytical skills.
Transition to Financial Analysis
Fiski transitioned from a geophysicist intern role to a financial analyst position, demonstrating his adaptability and versatility across different industries. In his financial analyst role, he provided comprehensive financial analysis for Non-Banking Financial Institutions, focusing on financial capability, transaction behavior, and industry outlook.