Stenley Andersen
About Stenley Andersen
Stenley Andersen is a Customer Success Generalist at Xendit, where he has worked since 2022. He has a background in civil engineering and holds an MBA, with previous experience in refinery planning, site engineering, and public relations.
Work at Xendit
Stenley Andersen has been employed at Xendit as a Customer Success Generalist since 2022. In this role, he is responsible for ensuring customer satisfaction and facilitating successful interactions between clients and the company. His position involves leveraging his analytical skills to solve problems and enhance the overall customer experience. Working in Jakarta, Indonesia, he contributes to the company's mission of providing seamless payment solutions.
Previous Experience
Prior to his current role, Stenley Andersen gained valuable experience in various positions. He worked at PT Pertamina (Persero) as a Refinery Planning and Optimization professional for two months in 2021. He also served as a Site Engineer at PT PP (Persero) Tbk for three months in 2019. Additionally, he completed a year-long internship as a Public Relations Intern at Universitas Katolik Parahyangan (UNPAR) from 2017 to 2018, where he developed communication skills and industry knowledge.
Education and Expertise
Stenley Andersen holds a Master of Business Administration (MBA) from Institut Teknologi Bandung, where he studied Business Administration and Management from 2020 to 2022. He also earned a Bachelor of Engineering (BE) in Civil Engineering from Universitas Katolik Parahyangan (UNPAR) between 2015 and 2020. His educational background in civil engineering, combined with his business administration studies, equips him with a diverse skill set applicable to customer success roles.
Analytical and Teamwork Skills
Stenley Andersen possesses strong analytical thinking skills, which enhance his problem-solving capabilities in customer success roles. He has demonstrated effective teamwork skills, essential for collaborative projects. His ability to adapt quickly to new working environments further supports his effectiveness in dynamic business settings, making him a valuable asset in customer-focused initiatives.
Student Ambassador Role
Stenley Andersen served as a Student Ambassador at Universitas Katolik Parahyangan (UNPAR) from 2016 to 2020. In this role, he represented the university and engaged with prospective students, contributing to the institution's outreach efforts. This experience helped him develop leadership and communication skills that are beneficial in his current professional endeavors.