Stephany Soekendar
About Stephany Soekendar
Stephany Soekendar serves as the Inbound Sales Team Lead at Xendit, where she has successfully implemented a new CRM system and developed a sales reporting system that improved efficiency. She has a strong background in sales and customer success, with previous roles at various companies in Indonesia.
Work at Xendit
Stephany Soekendar has been serving as the Inbound Sales Team Lead at Xendit since 2021. In this role, she successfully led a project to integrate a new CRM system, which enhanced the efficiency of the inbound sales team. She implemented a new sales training program that improved team performance by 20% within the first year. Additionally, she organized and led quarterly workshops to enhance team skills and knowledge about new products and services, contributing to the overall development of the sales team.
Education and Expertise
Stephany Soekendar earned her Bachelor of Communication (S.IKom) from Universitas Bina Nusantara (Binus) from 2010 to 2014. She furthered her education by obtaining a Master of Communication from Universitas Mercu Buana, completing her studies from 2017 to 2019. Her educational background provides her with a solid foundation in communication strategies, which she applies in her sales and leadership roles.
Background
Before joining Xendit, Stephany Soekendar held various positions in the sales and customer success sectors. She worked at AIMSIS as an Aftersales Manager and previously as a Business Development Officer. She also served as the Head of Customer Success at AiSensum and as an Event Coordinator at Midtrans. Her experience spans multiple roles that focus on sales, customer success, and team management, contributing to her expertise in leading sales teams.
Achievements
Throughout her career, Stephany Soekendar has made significant contributions to the teams she has led. She developed a comprehensive sales reporting system that streamlined processes and reduced reporting time by 30%. Additionally, she played a key role in the recruitment and onboarding of over 15 new sales team members, which contributed to the growth and success of her teams across various organizations.