Alisse Gossett
About Alisse Gossett
Alisse Gossett is a Customer Success Manager, Principal at Xeneta, where she has worked since 2020 in Oslo, Norway. She has extensive experience in customer success roles, including positions at Blackbaud and Homeaway.com.
Work at Xeneta
Alisse Gossett has been serving as the Customer Success Manager, Principal at Xeneta since 2020. Based in Oslo, Norway, she has contributed to the company's mission of providing data-driven insights for the shipping and logistics industry. In her role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Xeneta's services.
Previous Experience at Blackbaud
Prior to her current position at Xeneta, Alisse Gossett worked at Blackbaud as a Customer Success Manager, Senior from 2016 to 2019. During her tenure, she was responsible for managing client relationships and driving customer engagement. She later advanced to the role of Customer Success Manager, Principal at Blackbaud, where she continued to develop her expertise in customer success strategies.
Career Background
Alisse Gossett has a diverse professional background in customer success and account management. She began her career as an Assistant Director of Admissions at The Art Institutes from 2009 to 2012. She then transitioned to various roles, including Account Executive at 360training.com and Cities Account Manager at Homeaway.com, before focusing on customer success roles at companies like Main Street Hub and Blackbaud.
Education and Expertise
Alisse Gossett earned her Bachelor of Arts degree in Psychology from George Mason University, where she studied from 2004 to 2007. Her educational background provides her with a strong foundation in understanding customer behavior and enhancing client relationships, which is essential in her roles in customer success.