Emily Duensing
About Emily Duensing
Emily Duensing serves as the Director of Onboarding and Documentation at Xyleme, Inc., where she has worked since 2023. With over 30 years of experience in the computer software industry, she has held various roles in programming, training development, and project management.
Current Role at Xyleme
Emily Duensing serves as the Director of Onboarding and Documentation at Xyleme, Inc. since 2023. In this role, she focuses on guiding new customers through their implementation processes, ensuring they achieve success with the company's solutions. Her leadership in onboarding and documentation aims to streamline the customer experience and enhance overall satisfaction.
Previous Experience at Xyleme
Prior to her current position, Emily worked at Xyleme, Inc. as a Learning Solutions Specialist from 2015 to 2023. During her eight years in this role, she contributed to the development of training solutions and supported customer education initiatives, enhancing the learning experience for users of Xyleme's products.
Career Background in Software Industry
Emily Duensing has over 30 years of experience in the computer software industry. Her career includes roles in programming, training development, project management, and process improvement. This extensive background equips her with a comprehensive understanding of software solutions and customer needs.
Education and Qualifications
Emily studied at Eastern New Mexico University, where she earned a Bachelor of Business Administration with a focus on Computer Information Systems from 1983 to 1987. This educational foundation supports her expertise in the software industry and informs her approach to onboarding and documentation.
Leadership and Organizational Skills
Emily possesses strong organizational skills and excels in designing and refining business processes. She thrives in collaborative environments and enjoys taking on leadership roles. Her ability to enhance efficiency and effectiveness in processes contributes to her success in her current and previous roles.