Allyssa N. Antunes
About Allyssa N. Antunes
Allyssa N. Antunes is an experienced instructional designer and content developer currently working at Yale University, where she has been since 2018. She has a diverse background in customer service, technical support, and training, with a strong proficiency in eLearning tools and a Master's degree in Instructional Design.
Current Role at Yale University
Allyssa N. Antunes currently serves as an Instructional Designer and Content Developer at Yale University, a position she has held since 2018. In this role, she works within the Environmental Health and Safety department, where she develops training materials that integrate subject matter expertise with visual storytelling. Her responsibilities include collaborating with subject matter experts to create engaging training programs and exploring innovative technologies to enhance learning solutions.
Previous Experience at Yale University
Prior to her current role, Allyssa Antunes held several positions at Yale University. She worked as a Faculty Support Assistant in the Department of English from 2014 to 2016. Following that, she served as a Senior Administrative Assistant in the Office of Development from 2016 to 2018. These roles contributed to her understanding of academic environments and support functions within higher education.
Experience at Verizon Wireless
Allyssa Antunes gained significant experience at Verizon Wireless, where she worked from 2009 to 2014. She started as a Customer Service Representative for two years before advancing to the role of Technical Support Coordinator & Trainer for three years. In these positions, she developed skills in customer service, technical support, and training delivery.
Educational Background
Allyssa Antunes studied at Quinnipiac University, where she earned a Bachelor of Arts degree with a focus on Public Relations and Psychology. She furthered her education by obtaining a Master’s Degree in Education with a specialization in Instructional Design from the same institution. Additionally, she completed a Pre-licensing Course in Real Estate Principles and Practices at the National Real Estate Institute.
Skills and Expertise in Instructional Design
Allyssa Antunes possesses strong proficiency in various eLearning tools, including Storyline, Captivate, and Camtasia. She focuses on reducing cognitive load in learning materials while ensuring that accessibility standards are met. Her expertise lies in developing training solutions that exceed standard expectations, enhancing learner engagement through innovative approaches.