Anna Lesser
About Anna Lesser
Anna Lesser is a Customer Success Manager currently working at Yotpo in New York. She has a background in customer success and event planning, with previous roles at Managed by Q and Onaroll.
Current Role at Yotpo
Anna Lesser serves as a Customer Success Manager at Yotpo, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring clients derive maximum value from Yotpo's services. Her responsibilities include managing client relationships and driving customer engagement initiatives.
Previous Experience at Managed by Q
Anna Lesser worked at Managed by Q as a Customer Success Associate and Client Experience Associate from 2019 to 2020. During her tenure, she successfully converted over 50 clients to a paying subscription and managed a book of business comprising over 40 small and medium-sized business clients. Her duties included product demonstrations, contract execution, and onboarding new clients.
Experience at Onaroll
From 2020 to 2022, Anna Lesser was employed as a Customer Success Manager at Onaroll in New York. In this capacity, she continued to develop her expertise in customer success strategies, focusing on client retention and satisfaction.
Educational Background
Anna Lesser studied at Indiana University Bloomington, where she earned a Bachelor's degree in Tourism, Hospitality, and Event Management from 2015 to 2019. Prior to that, she attended Wayland High School from 2011 to 2015.
Early Career and Internships
Anna Lesser gained early career experience through various internships and roles. She worked as a Summer Camp Counselor at Cape Cod Sea Camps in 2016, an Event Planner for the Ovarian Cancer Research Fund Alliance in 2017, and an Event Production Intern at Shiraz Creative in 2018. Additionally, she served as a Summer Intern at Swish Beverages in 2019.