Boris Lemor
About Boris Lemor
Boris Lemor serves as a Senior Enterprise Technical Account Manager at Yotpo, where he has worked since 2020. He has a background in psychology and extensive experience in customer support and account management across various companies.
Work at Yotpo
Boris Lemor has been serving as a Senior Enterprise Technical Account Manager at Yotpo since 2020. In this role, he is responsible for managing enterprise-level client relationships and providing technical support. His work is based in Tel Aviv - Jaffa, Tel Aviv District, Israel. Lemor focuses on integrating customer feedback into product development processes, which enhances the overall user experience.
Previous Experience at Wix.com
Before joining Yotpo, Boris Lemor worked at Wix.com as a Product Support Leader for Payments from 2017 to 2019. In this position, he led product support initiatives, focusing on payment solutions. His experience at Wix.com contributed to his expertise in managing customer interactions and technical support.
Education and Expertise
Boris Lemor studied Psychology at Universidad de Lima from 2008 to 2012 and later continued his education at Reichman University (IDC Herzliya) from 2012 to 2015, also focusing on Psychology. His educational background supports his ability to improve customer interaction strategies and support methodologies, leveraging psychological principles in his professional roles.
Career Background
Boris Lemor has a diverse career background that includes roles at xwise.com as a VIP Account Manager from 2015 to 2016 and at Tenengroup Ltd. as a Customer Support Representative from 2016 to 2017. These positions helped him develop advanced skills in managing client relationships and providing technical support, further enhancing his professional capabilities.
Skills in Customer Engagement
Boris Lemor possesses strong skills in leveraging social media platforms for customer engagement and support. His expertise in integrating customer feedback into product development processes allows him to enhance user experience effectively. This combination of skills positions him as a valuable asset in any customer-focused role.