Cristian Estrella
About Cristian Estrella
Cristian Estrella is a Customer Success Manager at Yotpo, with a background in diverse fields such as Real Estate, Startups, E-commerce, and Fintech. He has held various roles in customer experience and business development across notable companies, including Sisense, LinkedIn, and Tesla.
Work at Yotpo
Cristian Estrella has been serving as a Customer Success Manager at Yotpo since 2022. In this role, he strategically assists clients with Loyalty and Referral products, ensuring they derive maximum value from the services offered. His focus on customer satisfaction and success aligns with Yotpo's mission to enhance e-commerce experiences through customer engagement.
Previous Experience
Prior to his current position, Cristian held several roles in various companies. He worked as a Product Specialist at Sisense from 2019 to 2020, where he gained experience in data analytics solutions. He also served as a Business Development Representative at Percolate Inc. from 2018 to 2019 and as a Customer Experience Specialist at Tesla and Melio, enhancing his skills in customer relations and support.
Education and Expertise
Cristian Estrella earned a Bachelor of Business Administration (BBA) from Pace University - Lubin School of Business, focusing on Advertising & Marketing Communications. He completed his high school education at Nanuet Senior High School, where he received his High School Diploma. His educational background provides a solid foundation for his work in customer success and business development.
Skills and Interests
Cristian has a strong interest in emerging technologies, including Web 3 and cryptocurrency. He is self-taught in SQL and actively participates in coding bootcamps to expand his technical skills. His commitment to continuous learning reflects his belief in the importance of growing one's skillset across various fields, which includes Real Estate, Startups, E-commerce, and Fintech.
Career Progression
Cristian's career progression showcases a diverse range of roles across different industries. After starting as a Business Development Representative, he transitioned into customer experience roles at Tesla and Melio. He then moved to LinkedIn as an Enterprise Implementation Consultant before taking on his current role at Yotpo. This varied experience has equipped him with a comprehensive understanding of customer needs and business operations.