Dana S.
About Dana S.
Dana S. is an Enterprise Technical Account Manager at Yotpo, where she has worked since 2017. She has a background in technical support and cyber security, with previous roles at Wix.com and Unit 8200.
Current Role at Yotpo
Dana S. serves as an Enterprise Technical Account Manager at Yotpo, a position held since 2017. In this role, Dana is responsible for managing relationships with enterprise clients, ensuring they receive optimal support and guidance in utilizing Yotpo's platform. The focus is on enhancing customer satisfaction and driving product adoption among key accounts.
Previous Experience at Wix.com
Prior to joining Yotpo, Dana worked at Wix.com as a Technical Support Analyst from 2015 to 2017. This role involved providing technical assistance to users, troubleshooting issues, and ensuring a smooth user experience on the platform. Dana's time at Wix.com contributed to a solid foundation in customer support and technical problem-solving.
Background in Cyber Security
Dana has a background in cyber security, having served in Unit 8200, the Israeli Intelligence Corps, from 2009 to 2011. This experience provided Dana with in-depth knowledge of security protocols and practices, which is beneficial in the technology sector.
Education in Computer Science
Dana studied Computer Science at ORT Holon, focusing on science and technology from 2004 to 2008. This educational background laid the groundwork for a career in technology, equipping Dana with essential skills and knowledge in the field.
Early Career as Brand Ambassador
Dana began their professional journey as a Brand Ambassador for ORT Israel, Technology & Science Educational Network, from 2004 to 2008. This role involved promoting educational initiatives and engaging with the community in the Greater Atlanta Area, helping to raise awareness about technology and science education.