Dana Shamir
About Dana Shamir
Dana Shamir is a Product Owner based in Tel Aviv District, Israel, with extensive experience in technical support and account management roles at Yotpo. Shamir has a background in cyber security from Unit 8200 and holds a degree in Computer Science from ORT Holon.
Work at Yotpo
Dana Shamir has held multiple positions at Yotpo, demonstrating a diverse skill set in various roles. She began her tenure as a Tier 1 support specialist in 2018, followed by a role as a Technical Support Engineer from 2017 to 2018. In 2019, she transitioned to the position of Shift Manager - Tier 1 for five months. Dana then served as an Enterprise Solutions Senior Specialist for seven months in 2019, before becoming an Enterprise Technical Account Manager from 2020 to 2021. Following this, she worked as a Subscriptions Senior Tier 2 Specialist from 2021 to 2023. Currently, she is employed as a Product Owner at Yotpo since 2023.
Education and Expertise
Dana Shamir studied Computer Science at ORT Holon - Science and Technology from 2004 to 2008. During her academic years, she also served as a Brand Ambassador for ORT Israel, Technology & Science Educational Network, from 2004 to 2008. This educational background has equipped her with a solid foundation in technology and problem-solving skills, which she has applied throughout her career in various technical roles.
Background in Cyber Security
Dana Shamir has experience in cyber security, having worked at Unit 8200, the Israeli Intelligence Corps, from 2009 to 2011. This role involved critical responsibilities in cyber security, contributing to her technical expertise and understanding of security protocols. Her time in this unit provided her with valuable insights into the field of technology and security.
Previous Experience at Wix.com
Before joining Yotpo, Dana Shamir worked at Wix.com as a Technical Support Analyst from 2015 to 2017. In this role, she provided technical assistance and support to users, enhancing her customer service skills and technical knowledge. This experience contributed to her ability to manage client relationships effectively in her subsequent roles.